01What we collect
When you start a project, our form may collect your name, email address, business information, notes, and any files or images you upload. You choose what to include.
We also save what you’ve typed so far once you enter your name and email, even if you haven’t submitted the full brief yet. That way we can follow up, and you can finish later.
Your browser may keep a draft of the form on your device so you can come back to it.
If you pay us, Stripe collects the payment details needed to charge you. We do not see your full card number.
02How we use it
We use this information to reply to you, design and build your site, send previews and invoices, provide your monthly plan, and improve how we work with clients.
We do not sell your personal information, and we do not share it for advertising.
03Who we share it with
We store project details and uploads in Microsoft Azure.
Payments are processed by Stripe. Stripe’s privacy policy covers the information you give them at checkout.
We send and receive email through our email provider, using your address to confirm your project, share previews, and handle billing.
We may also share information if the law requires it, or with a professional advisor who is bound to keep it confidential.
04Cookies and analytics
This website does not use analytics or advertising cookies, and we do not run a third-party tracking script.
Your browser may store a local draft of your project brief, which stays on your device. Stripe may use cookies on its own checkout pages, which are covered by Stripe’s policies.
05How long we keep it
We keep project details, files, and billing records for as long as we need them to do the work, support your site, and meet legal or tax requirements. If you start a brief and don’t continue, we may still keep the contact details you already sent so we can follow up. We will delete what we can if you ask, unless we have to keep it for legal reasons.
06Your choices
You can ask us to correct or delete your information, or to send you a copy of what we have. Reply to any email from us, or use the Start your project form, and we’ll help.
07Children
This site is not directed at children under 13, and we do not knowingly collect personal information from them. If you think a child has sent us information, contact us using the Start your project form, or reply to any email from us, and we will delete it.
08Changes to this policy
We may update this policy from time to time. The current version will always be on this page, with the date it was last updated.
09How to reach us
We don’t publish a contact email on this site. To ask a question about privacy, reply to any email from us, or use the Start your project form.
You can also write to us at Keen Technologies LLC (dba Keen Website Co.), 42 Commentry Drive, Little Rock, AR 72223.
Our Terms of Service explain how a project, payment, and monthly plans work.